Effective Date: [21 JULY 2023]
At SkillBlazer.com, we are committed to providing a positive learning experience to our students. However, we understand that circumstances may arise where a student may request a refund for a course or service. This Refund Policy outlines the terms and conditions for refund requests and applies to all courses and services provided by SkillBlazer.com (“Website”).
Please read this Refund Policy carefully before making any purchase. By enrolling in a course or using our services, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy and our Terms of Service.
- Eligibility for Refunds
1.1 Refund Period: Students are eligible to request a refund within 7 days from the date of purchase (“Refund Period”). After the Refund Period expires, refund requests will not be approved.
1.2 Course Completion: To be eligible for a refund, the student must not have completed more than 20% of the course content. Course completion is determined based on the percentage of videos watched, quizzes attempted, or other progress indicators within the course.
1.3 Exceptional Circumstances: In exceptional cases, such as technical issues with the course content or unsatisfactory service quality, we may consider refund requests beyond the Refund Period on a case-by-case basis.
- How to Request a Refund
To request a refund, students must follow the steps below:
2.1 Contact Us: Within the Refund Period, the student must contact us at [refund@skillblazer.com] and provide the following details:
- Name
- Email address associated with the account
- Course or service name
- Reason for the refund request
2.2 Approval Process: Upon receiving the refund request, our support team will review the eligibility criteria, including course completion and the Refund Period. We will respond to the student within a reasonable timeframe to confirm whether the refund request has been approved or denied.
- Refund Processing
3.1 Approved Refunds: If the refund request meets the eligibility criteria, we will process the refund using the original payment method used for the purchase. Please note that it may take several business days for the refund to appear in the student’s account, depending on the payment processor and financial institution.
3.2 Non-Approved Refunds: If the refund request does not meet the eligibility criteria, we will notify the student of the reason for denial.
- No Refunds Beyond the Refund Period
Refund requests submitted after the Refund Period has expired will not be approved, except in cases of exceptional circumstances, as determined at our sole discretion.
- Modifications to This Refund Policy
We reserve the right to modify this Refund Policy at any time, with or without prior notice. Changes to this policy will be effective upon posting on our Website.
- Contact Us
If you have any questions or concerns about our Refund Policy or need assistance with a refund request, please contact us at:
SkillBlazer.com [4th Street, Chandryangutta,Barkas] [Hyderabad, Telangana, 500005] [India] Email: [refund@skillblazer.com]
This Refund Policy is effective as of [21 JULY 2023].